Privacy Policy
Last Updated: November 2025
Overview
Greywolfx is committed to protecting the privacy and security of information collected through our platform and services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our autonomous intelligence and cybersecurity solutions.
Information We Collect
Account Information
When you register for our services, we collect business contact information including name, email address, company name, and authentication credentials.
Usage Data
We automatically collect information about how you interact with our platform, including API usage patterns, feature utilization, and system performance metrics.
Security Event Data
Our agents process security event logs, threat intelligence feeds, and network telemetry data necessary to provide our cybersecurity services. This data is processed in accordance with your configuration and retention policies.
How We Use Information
We use collected information to:
- Provide and maintain our autonomous intelligence services
- Improve AI agent performance and detection capabilities
- Generate security analytics and threat intelligence reports
- Communicate service updates and security advisories
- Ensure platform security and prevent misuse
- Comply with legal obligations and industry regulations
Data Security
We implement enterprise-grade security controls including end-to-end encryption, access controls, audit logging, and regular security assessments. All data is encrypted in transit and at rest using industry-standard protocols.
Our infrastructure is designed to meet SOC 2 Type II and ISO 27001 standards. Customer data is logically isolated and processed within dedicated tenant environments.
Data Retention
We retain customer data only as long as necessary to provide services and meet legal obligations. Security event data retention periods are configurable per customer requirements. Upon account termination, data is securely deleted according to our data deletion procedures.
Third-Party Services
We use select third-party services for infrastructure hosting, monitoring, and business operations. These providers are bound by strict confidentiality obligations and data processing agreements. We do not share customer data with third parties for marketing purposes.
Your Rights
You have the right to:
- Access personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Export data in a portable format
- Opt-out of non-essential communications
- Object to processing under certain circumstances
Compliance
Our platform is designed to help customers comply with GDPR, CCPA, HIPAA, and other privacy regulations. We provide data processing agreements and documentation to support customer compliance requirements.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated via email to registered users at least 30 days before taking effect.
Contact
For privacy-related questions or to exercise your rights, contact our privacy team at privacy@greywolfx.com.